marketing planning

networking groups

Which is your favourite networking group in the Twickenham, Teddington, Richmond area?

I was recently at the Startup Richmond networking group, run by Helen Robert  and Soraya Lavery (very good, thank you) and was speaking to another business owner who is new to networking. She is actively looking for networking groups in the Twickenham, Teddington. Richmond area. This is the list (in no particular order) I put

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Warning: you’re losing money by not defining your ideal customer

Struggling to attract the customers you want to work with? Defining your ideal customer isn’t simply a paper exercise, it’s the key to successful marketing for those running service-based businesses. As a service-based business you never quite know who is going to walk through your door, literally or figuratively. Some customers love what you do,

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Focus your business on customer needs

Customer needs – why they should be your focus

Well-constructed service descriptions reflect customer needs and identify the distinctive benefits of value to your customers. You make a difference to the lives of your customers by delivering specific services to your ideal customers, which fit with their needs. Put yourself in the shoes of your customer and ask yourself what do you do for your customers?

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Secrets of effective digital marketing

The Secrets of effective Digital Marketing for Small Business Owners

You’re the owner of a small service business or professional and find that your digital marketing is not working as well for you as you’d hoped. Let’s cut through the technical jargon and social media hype and look at the fundamentals to ensure you have a solid, business foundation for your digital marketing. Secret 1

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Want a completely new way of propelling your financial progress?

Women business owner, freelancer or professional?  Want a completely new way of propelling your financial progress? If you want to improve your financial situation, whilst having fun in a sociable environment, then we think you will find our next Pinkvox event on 25 September 2014 interesting and valuable. We have just released Money Talks! What

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3 Common Barriers Business Owners face to Achieving Results and How to Overcome Them

“Success can be so simple, so why complicate it? Firstly work out exactly what you want to do and secondly go ahead and do it.” Simple yes: easy no. Here are some thoughts on why we as business owners don’t always achieve the results we want and some “what to do” hints that will help

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AquaPhysio Finalist in Merton Best Business Awards

How Business Owners are Saving the World! AquaPhysio Limited owner, Wendy Skinner, is dedicated to making this incredibly effective form of treatment and exercise accessible within Merton Borough and surrounding areas both to healthcare professionals and uniquely to the general public and sports men and women. Morden based AquaPhysio has earned a place on the

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The Secret of a Successful Image and Impact Business with Joanna Gaudoin

How Business Owners are Saving the World! Joanna Gaudoin of Inside Out in conversation with Christine Southern What is the focus of your business and what is it you are trying to accomplish? My focus is helping individuals and organisations with image and impact: appearance, communication skills, body language. I ensure the person knows how

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Here is a Method Helping Customers Write You Better Testimonials – The Feline Way

If you want to receive testimonials from you customers that resonate with your prospects then try suggesting the Feline Approach – C.A.T. (It will also help you write effective testimonials for others.) Why Customers Who Love You Still Have Trouble Writing Testimonials One of the common barriers to a customer writing an excellent testimonial for

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Stephen Hurton’s Proper Successes at Proper Oils

Business Owners are Saving the World! Stephen Hurton of Proper Oils in conversation with Christine Southern.                            What is the focus of your business and what is it you are trying to accomplish? I am trying to prove that local is better by developing an economically sustainable business, properly, in a social and ethical

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How to Gauge Your Business Progress – The Humble Milestone

In the urgency of the day-to-day, it is sometimes difficult to gauge whether we are actually making progress in the growth and development of our business. We ask ourselves what we have actually accomplished. Identifying Vital Milestones is a simple but effective way of encouraging and tracking progress. What are Vital Milestones? Identifying and monitoring

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Why is “Do you have a Business Plan?” such an awkward question?

“Do you have a business plan?” Response from business owner … Exasperation.  “We are a small company. We don’t need reams of unintelligible spreadsheets.” Guilt. “We did have one a few years ago but haven’t really updated it since.” Pity. “If you knew the business you’d realise things move too fast for planning.” Agrression. “Look” (the “pal” is

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Working Mothers, Older Children and Nuclear Fusion – the Pressure Points

The challenges of being a working mum with older children are sometimes less clear than with younger children. We are often blithely told when children are young that it will get “easier”. Easier? Different maybe, but the tensions between work and the needs of your family are ever-present. Older children need a great deal of

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